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Members Terms of Service

Castle Associates Employment Law Limited Terms of Service

1. Terms

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law. We are a consultancy providing professional advisors and representatives for the internal process. We are ,however NOT a firm of solicitors.

2. Definitions.

“Castle” means Castle Associates, 28A Musters Road, West Bridgford, Nottingham NG2 7PL
“The client” means the individual set out on the Application Form overleaf under the section headed “Personal information”.
“Castle Associates Advisor” means the advisor who shall provide advice to the client.

3. Payment and Duration

This contract will commence from the date of the first payment and will last for a minimum period of 1 year from that date.

In regards to the Gold and Platinum service this service is only available to clients in England; the client will need to be a member for a minimum of 3 months from date of first payment before the discounted representation is provided on all new issues. Early cancellation of contract will leave the client liable for the total costs of any trade union representation provided. Also failure to maintain regular monthly payment would stop the member receiving the discounted representation and if fees are reinstated it would be deemed as the membership starting again and they would be treated as a new member.

Castle reserves the right to increase the amount of monthly subscription fee but only in circumstances where any overheads of Castle have increased due to unforeseen circumstances. No such increase in the monthly subscription fee will be affected without providing the client with 30 days written notice.

The client shall have the right to terminate this contract up to 14 days from its first payment date if the service is used within the first 14 days you waiver the right to the 14 day cooling off period after this time cancellation will be after a 12 month period from the date of first payment; this will be done by providing Castle with three months written notice. Upon such termination, after the 14 day cooling off period, the client will be liable for payment of the monthly subscription fee in respect of any unexpired terms of this agreement together with interest on such sum at the rate of 8% per annum or any fee accumulated costs in regard to direct representation.

Castle will be entitled to terminate the Agreement in the event that the client has breached any term of this contract to include but not limited to a failure to disclose all relevant material or in circumstances where the client has hindered any case or issue or where the client has failed to follow any advice provided by Castle, its Castle Advisor or any other agent or advisor of Castle. In these circumstances, the client will be responsible for payment of monthly subscription in respect of any unexpired term of this Agreement together with interest on such sum at the rate of 8 %per annum.

At the expiry of the one year period from the date of the first payment, this contract will automatically renew for a further period of one year.

If we have to issue court proceedings against the client for non-payment of membership fees this will incur administration charges of £150 plus court costs.

Without prejudice to our other rights and remedies under these terms and conditions, if any sum payable is not paid on the due date, we shall be entitled forthwith to suspend or cancel the provision of services to you.

4. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Castle Associates Employment Law Limited's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on Castle Associates Employment Law Limited's website;

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Castle Associates Employment Law Limited at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

5. Disclaimer

The materials on Castle Associates Employment Law Limited's website are provided on an 'as is' basis. Castle Associates Employment Law Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Castle Associates Employment Law Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

6. Limitations

In no event shall Castle Associates Employment Law Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Castle Associates Employment Law Limited's website, even if Castle Associates Employment Law Limited or a Castle Associates Employment Law Limited authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

7. Accuracy of materials

The materials appearing on Castle Associates Employment Law Limited's website could include technical, typographical, or photographic errors. Castle Associates Employment Law Limited does not warrant that any of the materials on its website are accurate, complete or current. Castle Associates Employment Law Limited may make changes to the materials contained on its website at any time without notice. However Castle Associates Employment Law Limited does not make any commitment to update the materials.

8. Links

Castle Associates Employment Law Limited has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Castle Associates Employment Law Limited of the site. Use of any such linked website is at the user's own risk.

9. Modifications

Castle Associates Employment Law Limited may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

10. Complaints Procedure

In the event that you have any issue concerned with any part of your Castle Service you must, in the first instance contact our complaints team in writing or by email who will attempt to deal with the issue as quickly and satisfactory as possible

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Nottingham and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back



Had a query related to redundancy and the way my employer had been treating me. They were very helpful.


Prompt respond and good advice.


It was a very stressful time at work for me, where I was being victimised. I was absolutely devastated by the whole situation.



Excellent and speedy advice just what I needed

Fiona Ashton


To give such good advice so quickly and for free can only be commended.

Rodge M


Outstanding ! The advice given is excellent.

P. Bullock


Very helpful 15 minute consultation. Would be happy to consult again. Many thanks.



I got a call back from them on the same day and it's been very helpful and understanding,Many thanks



What an amazing team. I recently found myself on suspension after a call of mine was monitored by the company I work for. I felt at the time that it was unfair and did acknowledge the mistake straight away.



Fantastic support and high quality service in a difficult time of my life. I got clear advice on my rights and would definitely recommend Castle Associates to anyone.