Call us for a free Consultation on: 0333 772 0611

Dealing with Grievances

Do you have an employee who has raised a grievance? Once a grievance or concern is brought to your attention, you have a duty to deal with this in the correct way, in line with the ACAS code of practice.

This can be costly, time consuming and often can be disruptive to the business.  We’re on your side. Our experienced advisors are on your side, striving to provide you with a practical solution to minimise the cost and disruption to your business.

We will provide you with a tailor made solutions for your business, whether it is running the whole or just part of the process, this could include the following:

  • Carrying out the investigations, including interviews
  • Provide an independent chair for the hearing or appeal
  • Provide the written response to the employee
  • Provide advice and support throughout the process
  • Providing a mediation service

For more information do not hesitate to contact us

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Just a few of our customers

Testimonials

5

I spoke to Lindsay at Castle and she was beyond helpful good honest practical advice without the hard sell! Would highly recommend I feel ready for my meeting tomorrow armed with lots of facts.

Sharron

5

I spoke to Lindsey this morning on the phone and she helped me so much. Due to face a disciplinary my first one with some complications she offered me some amazing advice. Top service and will use again if I ever need to.

Amy

5

Excellent customer service. Very supportive, pointing to the right directions. Very happy with their advice.

Hasan

5

Great advice, excellent service.

John

5

After being made redundant totally out of the blue I contacted Castle Associates regarding the process. They gave me excellent clear and concise advice on how my case had been handled and pointed out the failings in this.

Trevor

5

Castle Associates called me as agreed but I missed the call whilst driving. They did however call again in the early evening to offer brief but very valuable advice. The solicitor to whom I spoke was friendly, helpful and very knowledgeable in the field of employment law.

Heather

5

The adviser at Castle Associates made me feel at ease when speaking to her over the phone and gave me a push in the right direction. She had excellent knowledge, advice, and was very professional. 5/5 customer service.Thank you!

Naqeebah

5

Had some excellent advice in helping me with my questions thank you so much for your help.

Terry

5

Great advice thank you so much for your time and ringing me back so quick.

Donna

5

Excellent service, fast and extremely knowledgeable, put my mind at rest. Thank you for your help.

Bev