Following the recent developments of COVID-19, we are now home based until further notice. If you have any queries please email office@castleassociates.org.uk and our office staff will get in contact with you in due course.

If you are making a payment please use the bank details that are displayed on the bottom of your invoice and we will send an email confirming payment once confirmed.

Kind Regards, Castle Associates 

Tel: 0115 969 6016 or 07562269731

Email office@castleassociates.org.uk

Call us for a free Consultation on: 0333 772 0611

Specialist Grievance, Disciplinary
& Redundancy Support

Appraisals & Performance Management Skills

In any economic environment it is important that businesses get the best from their staff. This one-day course will enable delegates to understand performance management at work and how to operate a policy successfully, using best practice when preparing for and conducting appraisal with their staff.

Who the course is for

This course is suitable HR and personnel professionals, employee relations managers, line managers, supervisors, anyone involved in managing staff and need to have a grasp managing performance within an agreed framework of planned goals, objectives and standards.

Performance management systems are fundamental in helping staff to understand the standards required and expected from them. This helps the staff to be able to prioritise their work and know how it fits into the overall aims of the organisation. Good performance management includes the identification of staff development needs, and ensuring that individuals have the knowledge and skills needed to make the organisation successful.

Course Content

By the end of this session you will have an understanding of how to manage performance by engaging staff in agreeing objectives, setting standards and giving feedback. Learning is contextualised through the use of case studies and the opportunity to practice the skills learned through role-play in a safe environment.

Course Outline

  • What is performance management and how to make it an accepted and normal part of the life of an organisation?
  • Role and responsibilities of managers.
  • The purpose of appraisal and the ‘do’s and don’ts’ of the appraisal meeting.
  • Setting performance objectives and monitoring individual performance.
  • Giving effective feedback, dealing with and improving poor performance.
  • Understanding the legal implications of not following best practice through an examination of case studies.

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

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5

Excellent and speedy advice just what I needed

Fiona Ashton

To give such good advice so quickly

5

To give such good advice so quickly and for free can only be commended.

Rodge M

OUTSTANDING

5

Outstanding ! The advice given is excellent.

P. Bullock

Very helpful 15 minute conversation

5

Very helpful 15 minute consultation. Would be happy to consult again. Many thanks.

Dillip

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Very helpful

5

I got a call back from them on the same day and it's been very helpful and understanding,Many thanks

Chelsea

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What an amazing team!!!

5

What an amazing team. I recently found myself on suspension after a call of mine was monitored by the company I work for. I felt at the time that it was unfair and did acknowledge the mistake straight away.

David

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Fantastic support and advice

5

Fantastic support and high quality service in a difficult time of my life. I got clear advice on my rights and would definitely recommend Castle Associates to anyone.

Hannah

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Brilliant advice

5

Brilliant advice. Gave me fantastic invaluable advice on my situation and I would definitely highly recommend using them.

Harminder

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Do not suffer alone

5

From a very horrible 2 years of grievances with my work manager and work place of 10 years. I unfortunately was left at a dismissal hearing with no representation or Union member to help me show and explain my side of the issues involved.

Mandie

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Very helpful

5

Very helpful answering my queries, they got in touch very quickly and provided with free advice over the phone.

Geiverson

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