Our Head Office will be closed for the Bank Holiday from 5pm on 24th May 2019, and will reopen on 28th May 2019 at 9am. Please email us with your enquiry and we will get back to you once the office is open.

Call us for a free Consultation on: 0333 772 0611

Specialist Grievance, Disciplinary
& Redundancy Support

Appraisals & Performance Management Skills

In any economic environment it is important that businesses get the best from their staff. This one-day course will enable delegates to understand performance management at work and how to operate a policy successfully, using best practice when preparing for and conducting appraisal with their staff.

Who the course is for

This course is suitable HR and personnel professionals, employee relations managers, line managers, supervisors, anyone involved in managing staff and need to have a grasp managing performance within an agreed framework of planned goals, objectives and standards.

Performance management systems are fundamental in helping staff to understand the standards required and expected from them. This helps the staff to be able to prioritise their work and know how it fits into the overall aims of the organisation. Good performance management includes the identification of staff development needs, and ensuring that individuals have the knowledge and skills needed to make the organisation successful.

Course Content

By the end of this session you will have an understanding of how to manage performance by engaging staff in agreeing objectives, setting standards and giving feedback. Learning is contextualised through the use of case studies and the opportunity to practice the skills learned through role-play in a safe environment.

Course Outline

  • What is performance management and how to make it an accepted and normal part of the life of an organisation?
  • Role and responsibilities of managers.
  • The purpose of appraisal and the ‘do’s and don’ts’ of the appraisal meeting.
  • Setting performance objectives and monitoring individual performance.
  • Giving effective feedback, dealing with and improving poor performance.
  • Understanding the legal implications of not following best practice through an examination of case studies.

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

Clear and practical advice

5

Very clear and practical advice. The adviser knows his field well and was very understanding. Will definitely recommend.

Carol

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The adviser was helpful and his advice was most valuable and has helped me make an informed decision

5

The adviser was helpful and his advice was most valuable and has helped me make an informed decision about my future action. Thank you very much.

David

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When I requested a call back, the response was very prompt

5

When I requested a call back, the response was very prompt. I felt supported and that I was being listened to. The adviser took the time to explain things to me and the advice was extremely helpful. Thank you so much!

Karen

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Excellent service. Free legal on call advice, the advice was to the point

5

Excellent service. Free legal on call advice, the advice was to the point, the adviser was very kind, and I was given time to explain everything. I didn't feel rushed of the phone, you are given time to decide if you want to use the service, there is no pressure from them. God sent!

Annick

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Excellent straight talking advice

5

Excellent straight talking advice. No nonsense or jargon. Much appreciated

Julie

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Great advice!

5

I feel confident with the advice I was given today. I am glad I joined Castle Associates.

Char

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So friendly and helpful thank you so much

5

So friendly and helpful thank you so much. Precise advice that really was useful and explained in an easy to understand manner, would definitely use them again.

Anonymous

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Really helpful initial free advice on an employment law issue

5

Really helpful initial free advice on an employment law issue. Friendly and approachable which made the call really easy and informative. Definitely recommend the service.

Liz

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Great service straight to the point legal advise would recommend it to everyone and anyone

5

Great service straight to the point legal advise would recommend it to everyone and anyone.

Jan

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Great service, received valuable and sympathetic advice that helped to clarify my legal situation

5

Great service, received valuable and sympathetic advice that helped to clarify my legal situation. Strongly recommend this service to anyone looking for initial legal advice on employment matters.

Andrew

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