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Specialist Grievance, Disciplinary
& Redundancy Support

Appraisals & Performance Management Skills

In any economic environment it is important that businesses get the best from their staff. This one-day course will enable delegates to understand performance management at work and how to operate a policy successfully, using best practice when preparing for and conducting appraisal with their staff.

Who the course is for

This course is suitable HR and personnel professionals, employee relations managers, line managers, supervisors, anyone involved in managing staff and need to have a grasp managing performance within an agreed framework of planned goals, objectives and standards.

Performance management systems are fundamental in helping staff to understand the standards required and expected from them. This helps the staff to be able to prioritise their work and know how it fits into the overall aims of the organisation. Good performance management includes the identification of staff development needs, and ensuring that individuals have the knowledge and skills needed to make the organisation successful.

Course Content

By the end of this session you will have an understanding of how to manage performance by engaging staff in agreeing objectives, setting standards and giving feedback. Learning is contextualised through the use of case studies and the opportunity to practice the skills learned through role-play in a safe environment.

Course Outline

  • What is performance management and how to make it an accepted and normal part of the life of an organisation?
  • Role and responsibilities of managers.
  • The purpose of appraisal and the ‘do’s and don’ts’ of the appraisal meeting.
  • Setting performance objectives and monitoring individual performance.
  • Giving effective feedback, dealing with and improving poor performance.
  • Understanding the legal implications of not following best practice through an examination of case studies.

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

Good, honest practical advice

5

I spoke to Lindsay at Castle and she was beyond helpful good honest practical advice without the hard sell! Would highly recommend I feel ready for my meeting tomorrow armed with lots of facts.

Sharron

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Lindsey - Top adviser! Thank you!

5

I spoke to Lindsey this morning on the phone and she helped me so much. Due to face a disciplinary my first one with some complications she offered me some amazing advice. Top service and will use again if I ever need to.

Amy

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Excellent customer service

5

Excellent customer service. Very supportive, pointing to the right directions. Very happy with their advice.

Hasan

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Great Advice

5

Great advice, excellent service.

John

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Redundancy Advice

5

After being made redundant totally out of the blue I contacted Castle Associates regarding the process. They gave me excellent clear and concise advice on how my case had been handled and pointed out the failings in this.

Trevor

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Very friendly and helpful

5

Castle Associates called me as agreed but I missed the call whilst driving. They did however call again in the early evening to offer brief but very valuable advice. The solicitor to whom I spoke was friendly, helpful and very knowledgeable in the field of employment law.

Heather

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Knowledgeable, friendly and a push in the right direction

5

The adviser at Castle Associates made me feel at ease when speaking to her over the phone and gave me a push in the right direction. She had excellent knowledge, advice, and was very professional. 5/5 customer service.Thank you!

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Had some excellent advice

5

Had some excellent advice in helping me with my questions thank you so much for your help.

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Great advice thank you so much

5

Great advice thank you so much for your time and ringing me back so quick.

Donna

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Excellent service

5

Excellent service, fast and extremely knowledgeable, put my mind at rest. Thank you for your help.

Bev

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