Our Head Office will be closed for Christmas from 5pm on 22nd December 2017, and will reopen on 2nd January 2018 at 9am. Please email us with your enquiry and we will get back to you once the office is open.

Call us for a free Consultation on: 0800 028 4551

Appraisals & Performance Management Skills

In any economic environment it is important that businesses get the best from their staff. This one-day course will enable delegates to understand performance management at work and how to operate a policy successfully, using best practice when preparing for and conducting appraisal with their staff.

Who the course is for

This course is suitable HR and personnel professionals, employee relations managers, line managers, supervisors, anyone involved in managing staff and need to have a grasp managing performance within an agreed framework of planned goals, objectives and standards.

Performance management systems are fundamental in helping staff to understand the standards required and expected from them. This helps the staff to be able to prioritise their work and know how it fits into the overall aims of the organisation. Good performance management includes the identification of staff development needs, and ensuring that individuals have the knowledge and skills needed to make the organisation successful.

Course Content

By the end of this session you will have an understanding of how to manage performance by engaging staff in agreeing objectives, setting standards and giving feedback. Learning is contextualised through the use of case studies and the opportunity to practice the skills learned through role-play in a safe environment.

Course Outline

  • What is performance management and how to make it an accepted and normal part of the life of an organisation?
  • Role and responsibilities of managers.
  • The purpose of appraisal and the ‘do’s and don’ts’ of the appraisal meeting.
  • Setting performance objectives and monitoring individual performance.
  • Giving effective feedback, dealing with and improving poor performance.
  • Understanding the legal implications of not following best practice through an examination of case studies.

The Help you need when you need it.

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0800 028 4551 or request a call back

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Just a few of our customers

Testimonials

5

Adrian was very professional and knowledgeable, helped with my query and put my mind at ease.

Julie Simpson

5

After a very distressing time in my employment caused by bullying and discrimination I finally found Castle Associates. I was very impressed by the speed and service provided by Castle Associates. I would strongly recommend this company and know from my own experience they are genuine.

Nisha

5

From the moment I met Laura from Castle Associates I felt at ease and confident that she would ensure that I would be well represented. Until that point the whole situation felt very one sided, with me feeling as if I would never get the chance to properly present my side of the argument.

Kevin

5

After working for the same company for many years my Daughter was made redundant. Before we looked into any legal aspect of the way the selection process was managed we felt that the whole process had been unfair and discriminatory.

Joe

5

I just wanted to say a personal thank you for the support provided by your organisation to my staff at a very difficult time.

Katie

5

After twenty five years working for a business I was suspended without warning and threatened with disciplinary action. I received very valuable support and professional help at a very difficult time.

Andrew

5

I have used the services of Castle Associates on two occasions. In both cases I have found them to be professional, caring and thorough. They helped me through the minefield of employment laws and in both cases the conclusion was extremely satisfactory.

David

5

As I had a disappointing experience with my own union, I was apprehensive to instruct Castle Associates to act on my behalf, however after speaking to Mark Ferron (MD) he instantly gained my complete trust and confidence.

Gagandeep

5

I recently had to use Castle Associates to help me with a grievance process I had taken out against my employer. They guided and advised me through a very stressful process and I truly believe the outcome (which was good) was down to the representation I had.

5

I was involved in being beaten up at work by a colleague who committed GBH on me resulting in a bleeding mouth, bruising and two fractured ribs. There were no witnesses and my employer seemingly attempted to get us both sacked regardless.

D of Leicester