Our Head Office will be closed for the Bank Holiday from 5pm on 24th May 2019, and will reopen on 28th May 2019 at 9am. Please email us with your enquiry and we will get back to you once the office is open.

Call us for a free Consultation on: 0333 772 0611

Managing Conflict Within the Workplace

This is a practical course to enhance the ability of those managers with responsibility of any line management to deal effectively with conflict situations within the workplace. Managers, supervisors and line managers can often spend a disproportionate amount of their time dealing with situations in a formal process, when they could have dealt with them in a less formal way, “nipping the issue in the bud”. There are often signals of a conflict, which has not been recognised, missed or just ignored.

Business Need

This course is suitable HR and personnel professionals, business owners, managers at all levels and anyone interested in managing workplace conflict more effectively. It is designed to help managers identify the optimum time to intervene where relationships between colleagues are beginning to deteriorate, impacting on productivity, customer service, quality of product and, ultimately, the bottom line.

What you will learn

This practical course will give participants the confidence to approach these difficult issues in a non-confrontational way and minimise the need for formal processes with their inherent, resultant relationship difficulties.

Course Outline

  • To consider how you currently deal with conflict
  • How to identify the signs and issues early on
  • To identify ways to reduce the effects of disputes in your team
  • To identify techniques that you can use with your team
  • To practice using different techniques to minimise the likelihood of conflict turning into formal procedures

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

5

Very clear and practical advice. The adviser knows his field well and was very understanding. Will definitely recommend.

Carol

5

The adviser was helpful and his advice was most valuable and has helped me make an informed decision about my future action. Thank you very much.

David

5

When I requested a call back, the response was very prompt. I felt supported and that I was being listened to. The adviser took the time to explain things to me and the advice was extremely helpful. Thank you so much!

Karen

5

Excellent service. Free legal on call advice, the advice was to the point, the adviser was very kind, and I was given time to explain everything. I didn't feel rushed of the phone, you are given time to decide if you want to use the service, there is no pressure from them. God sent!

Annick

5

Excellent straight talking advice. No nonsense or jargon. Much appreciated

Julie

5

I feel confident with the advice I was given today. I am glad I joined Castle Associates.

Char

5

Great service straight to the point legal advise would recommend it to everyone and anyone.

Jan

5

So friendly and helpful thank you so much. Precise advice that really was useful and explained in an easy to understand manner, would definitely use them again.

Anonymous

5

Really helpful initial free advice on an employment law issue. Friendly and approachable which made the call really easy and informative. Definitely recommend the service.

Liz

5

Great service, received valuable and sympathetic advice that helped to clarify my legal situation. Strongly recommend this service to anyone looking for initial legal advice on employment matters.

Andrew