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Managing Disciplinary & Grievances

Every business needs to have managers who are able to deal with disciplinary issues and grievance issues in the workplace effectively. Poor management of discipline, grievances and dismissal can be very costly in time, money and damage to employee relations. A thorough understanding of the legal environment, including how to apply the law correctly, is essential for good management.

Ensuring your people know what is expected of them and the rules within which they operate is key to getting the best results from your employees. Achieving this focus and helping others in the workplace understand this perspective is very important.

Business need

This course is suitable HR and personnel professionals, employee relations managers, directors and senior managers, business owner, line managers, supervisors, anyone involved in managing staff and need to have a grasp of discipline, grievance, investigations, hearings and appeals. They are fundamental in helping to promote orderly employment relations at work as well as fairness and consistency in the treatment of individuals.

We have a range of one to three day courses, which will depend on the need of the organisation and the level on management taking the course.

What you will learn

By the end of this session you will have an understanding of what discipline and grievance means and see the benefits of good practice, especially when it comes to dismissing someone and how the ACAS Code of Practice and the law underpins the whole process. This session includes practical exercises with role-play and case studies, which encourage delegates to share ideas and experiences, in a confidential environment.

Course Outline

Introduction and background to grievances & discipline

  • The employment law environment
  • Contractual and statutory contexts
  • The ACAS Code of Practice and guidance

A focus on grievance procedures

  • What is a grievance?
  • Handling grievances quickly and fairly
  • Conducting grievance interviews and the right to be accompanied

A focus on disciplinary procedures

  • When does a disciplinary situation arise?
  • Examining the disciplinary process and procedures: a best practice overview
  • The investigation: a comprehensive, structured approach
  • Formal disciplinary hearings: an overview
  • Using documentation: effective warning letters
  • Role play: conduct an investigatory meeting when represented by a trade union rep

Key aspects of dismissal law

  • The basics of dismissal: 'wrongful', 'unfair' and 'constructive'
  • Statutory reasons for dismissal
  • Considering essential elements of unfair dismissals
  • What are fair reasons for dismissal?
  • Fairness: the essence of 'reasonableness'
  • Examining automatically unfair dismissals and group dismissals
  • Role play: disciplinary appeal hearing, presenting the investigation report

Alternative processes

  • Formal or informal
  • Mediation
  • Settlement agreements

Employment tribunal claims

  • What are the current tribunal rules?
  • An overview of terminology and forms
  • The cost regime

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

5

Advice was clear and direct.

Karen

5

Always an excellent service. Prompt call back and helpful advice. Would recommend the company every time.

Lisa

5

The adviser was brilliant! Knowledgeable, personable, patient and clear. A great deal of quality advice provided in a short time. Thanks a million!

Jody

5

Professional and impartial. I would definitely recommend them!

Gauri

5

Adrian was knowledgeable and provided a good advice. I would definitely repeat the experience.

Dino

5

After sending my initial enquiry, it was promptly responded to by Adrian. He was very helpful, and listened to what I had to say and advised on the next steps. Exceptionally useful information.Thank you.

Steve

5

Adrian was very helpful and demonstrated his knowledge on the matter at hand in a short space of time, followed through with good knowledgeable advice.

T

5

Very useful..spoke to lindsey who gave great advice about how to handle a work grievance .. my only regret is that I did not ring them sooner...

Caroline

5

I dealt with Adrian, he was very sympathetic and understanding. He was concise and helpful. I would recommend this firm to anyone. One of the best. Provided me support and advice during a difficult employment matter.

Arti

5

Very helpful & very efficient! Thanks so much, really appreciate services like this!

Natalya