Our Head Office will be closed for Christmas from 5pm on 22nd December 2017, and will reopen on 2nd January 2018 at 9am. Please email us with your enquiry and we will get back to you once the office is open.

Call us for a free Consultation on: 0800 028 4551

Managing Disciplinary & Grievances

Every business needs to have managers who are able to deal with disciplinary issues and grievance issues in the workplace effectively. Poor management of discipline, grievances and dismissal can be very costly in time, money and damage to employee relations. A thorough understanding of the legal environment, including how to apply the law correctly, is essential for good management.

Ensuring your people know what is expected of them and the rules within which they operate is key to getting the best results from your employees. Achieving this focus and helping others in the workplace understand this perspective is very important.

Business need

This course is suitable HR and personnel professionals, employee relations managers, directors and senior managers, business owner, line managers, supervisors, anyone involved in managing staff and need to have a grasp of discipline, grievance, investigations, hearings and appeals. They are fundamental in helping to promote orderly employment relations at work as well as fairness and consistency in the treatment of individuals.

We have a range of one to three day courses, which will depend on the need of the organisation and the level on management taking the course.

What you will learn

By the end of this session you will have an understanding of what discipline and grievance means and see the benefits of good practice, especially when it comes to dismissing someone and how the ACAS Code of Practice and the law underpins the whole process. This session includes practical exercises with role-play and case studies, which encourage delegates to share ideas and experiences, in a confidential environment.

Course Outline

Introduction and background to grievances & discipline

  • The employment law environment
  • Contractual and statutory contexts
  • The ACAS Code of Practice and guidance

A focus on grievance procedures

  • What is a grievance?
  • Handling grievances quickly and fairly
  • Conducting grievance interviews and the right to be accompanied

A focus on disciplinary procedures

  • When does a disciplinary situation arise?
  • Examining the disciplinary process and procedures: a best practice overview
  • The investigation: a comprehensive, structured approach
  • Formal disciplinary hearings: an overview
  • Using documentation: effective warning letters
  • Role play: conduct an investigatory meeting when represented by a trade union rep

Key aspects of dismissal law

  • The basics of dismissal: 'wrongful', 'unfair' and 'constructive'
  • Statutory reasons for dismissal
  • Considering essential elements of unfair dismissals
  • What are fair reasons for dismissal?
  • Fairness: the essence of 'reasonableness'
  • Examining automatically unfair dismissals and group dismissals
  • Role play: disciplinary appeal hearing, presenting the investigation report

Alternative processes

  • Formal or informal
  • Mediation
  • Settlement agreements

Employment tribunal claims

  • What are the current tribunal rules?
  • An overview of terminology and forms
  • The cost regime

The Help you need when you need it.

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0800 028 4551 or request a call back

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Just a few of our customers

Testimonials

5

Adrian was very professional and knowledgeable, helped with my query and put my mind at ease.

Julie Simpson

5

After a very distressing time in my employment caused by bullying and discrimination I finally found Castle Associates. I was very impressed by the speed and service provided by Castle Associates. I would strongly recommend this company and know from my own experience they are genuine.

Nisha

5

From the moment I met Laura from Castle Associates I felt at ease and confident that she would ensure that I would be well represented. Until that point the whole situation felt very one sided, with me feeling as if I would never get the chance to properly present my side of the argument.

Kevin

5

After working for the same company for many years my Daughter was made redundant. Before we looked into any legal aspect of the way the selection process was managed we felt that the whole process had been unfair and discriminatory.

Joe

5

I just wanted to say a personal thank you for the support provided by your organisation to my staff at a very difficult time.

Katie

5

After twenty five years working for a business I was suspended without warning and threatened with disciplinary action. I received very valuable support and professional help at a very difficult time.

Andrew

5

I have used the services of Castle Associates on two occasions. In both cases I have found them to be professional, caring and thorough. They helped me through the minefield of employment laws and in both cases the conclusion was extremely satisfactory.

David

5

As I had a disappointing experience with my own union, I was apprehensive to instruct Castle Associates to act on my behalf, however after speaking to Mark Ferron (MD) he instantly gained my complete trust and confidence.

Gagandeep

5

I was involved in being beaten up at work by a colleague who committed GBH on me resulting in a bleeding mouth, bruising and two fractured ribs. There were no witnesses and my employer seemingly attempted to get us both sacked regardless.

D of Leicester

5

I recently had to use Castle Associates to help me with a grievance process I had taken out against my employer. They guided and advised me through a very stressful process and I truly believe the outcome (which was good) was down to the representation I had.