Our Head Office will be closed for the Bank Holiday from 5pm on 24th May 2019, and will reopen on 28th May 2019 at 9am. Please email us with your enquiry and we will get back to you once the office is open.

Call us for a free Consultation on: 0333 772 0611

Grievance Support

From time to time you may find yourself dealing with a difficult situation at work that warrants raising a grievance with your employer. Raising a grievance is a formal way for you to address a concern, problem or complaint you may have with your employer. An employee has a statutory right to raise a grievance for a number of reasons and circumstances, including but not limited to, a change in their terms and conditions of employment, bullying or harassment in the workplace, wages and discrimination.

Here at Castle Associates we have dedicated advisors and specialist representatives on hand to help you through every stage of the grievance process, giving you the support you need when you need it. You don’t have to face a difficult situation alone; an employee has the right to be accompanied by a trade union representative during the grievance process as stated in the ACAS code of practice.

During the grievance process we can:

  • Write your grievance letter;

  • Prepare your grievance and collate the information for you;

  • Ask questions of the employer;

  •  Ensure they follow the correct procedure.

If you are dealing with a difficult situation at work, call us today or request a call back for a free confidential employment law advice with no obligation.

Raising a Grievance

We can help you raise a grievance in line with your company’s grievance procedure and the ACAS code of practice. We can help you go through your case, collect the facts and collate the relevant evidence so you can put forward your grievance in a clear and concise manner. We have a number of grievance letter templates which you can then use to write your grievance letter or we can draft the letter on your behalf.

Our specialist staff is on hand to help you in any way we can.

Grievance Hearing

All employees have the right to be accompanied by a trade union representative to their grievance hearing, as stated in the ACAS code of practice. We have professional trade union representatives on hand nationwide who are on hand to accompany you during formal proceedings; offering dedicated help and support as and when you need it. Best of all you don’t even need to be part of a trade union to get the help you need.

Appealing the outcome of a Grievance

If your grievance is not upheld we can help you appeal the decision, from guidance on how to draft your appeal statement to write it on your behalf. As with the original hearing we will once again be able to provide a dedicated trade union representative to accompany you to the appeal hearing.

Terms and Conditions: 
  • The information on this site and all communication with Castle Associates and our affiliates are subject to our Terms of Service.
  • We offer a free initial consultation, thereafter all consultations and services provided are subject to our costs andTerms of Service.
  • We [The authors of this website and sub-domains] accept no liability arising from the use of, or any part of, or reliance on the information contained within this website, and its respective pages or downloads. The content is not intended to be legal advice, and you should not rely upon it in any respect to any specific situation you may be facing.

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

5

Very clear and practical advice. The adviser knows his field well and was very understanding. Will definitely recommend.

Carol

5

The adviser was helpful and his advice was most valuable and has helped me make an informed decision about my future action. Thank you very much.

David

5

When I requested a call back, the response was very prompt. I felt supported and that I was being listened to. The adviser took the time to explain things to me and the advice was extremely helpful. Thank you so much!

Karen

5

Excellent service. Free legal on call advice, the advice was to the point, the adviser was very kind, and I was given time to explain everything. I didn't feel rushed of the phone, you are given time to decide if you want to use the service, there is no pressure from them. God sent!

Annick

5

I feel confident with the advice I was given today. I am glad I joined Castle Associates.

Char

5

Excellent straight talking advice. No nonsense or jargon. Much appreciated

Julie

5

So friendly and helpful thank you so much. Precise advice that really was useful and explained in an easy to understand manner, would definitely use them again.

Anonymous

5

Really helpful initial free advice on an employment law issue. Friendly and approachable which made the call really easy and informative. Definitely recommend the service.

Liz

5

Great service straight to the point legal advise would recommend it to everyone and anyone.

Jan

5

Great service, received valuable and sympathetic advice that helped to clarify my legal situation. Strongly recommend this service to anyone looking for initial legal advice on employment matters.

Andrew