The employer must now undertake a fair and reasonable investigation before deciding on the outcome of the grievance.
Any grievance investigations and the outcome from those investigation should be achieved after following a fair, thorough, and timely process. There are times when this is difficult to accomplish within the business due to a lack of resources, experience, and someone independent. This is when the use external specialist investigator can be the best and most cost-effective option saving management time and it ensures that the grievance is handled promptly and independently.
If you need support with carrying out a workplace investigation, our consultants are highly experienced, please do contact us.