Harassment and Bullying
Bullying and harassment within the workplace can lead to increased levels of absence and high staff turnover as well as reduced productivity and staff morale. The effects are harmful to all concerned, expensive for your organisations and can also lead to possible discrimination claims at an employment tribunal.
This course will provide the knowledge and skills to tackle bullying and harassment in the workplace and raise employee motivation, attendance and productivity.
Who the course is for
This course is suitable for HR and personnel professionals, business owners, managers at all levels and anyone with an interest in dignity at work issues and improving the workplace environment.
This training session is designed to help you to identify a problem early on and tackle the issue more effectively once it has been raised. We will discuss practical issues such as the distinction between strong management and bullying; preventing harassment within the workplace and how to develop an effective policy.
There is increasing awareness of the effect bullying and harassment can have on individual, team and organisational as a whole. The CIPD has estimated that over 50% of stress cases at work involve bullying, and the increasing costs of compensation can be staggering.
- Legislation and legal obligations
- Defining bullying and harassment and understanding the differences
- Recognizing overt and covert bulling
- Tackling incidents of unacceptable behaviour
- The effects on the individual and organisation
- The managers and individual responsibilities
- Performance management distinguished from bullying
- Handling complaints
- Disciplinary, grievances and investigations
- Policy Development