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Specialist Grievance, Disciplinary
& Redundancy Support

Managing Under Performance

Performance issues in the workplace, whether capability or conduct, will have an impact in the workplace in terms of: the team morale, productivity, disruption, poor customer service, which in turn is a cost to the business. This one-day course is aimed at equipping managers and supervisors to influence and affect sustained performance improvement. It will provide guidance on how to diagnose problems, make timely interventions and provide a supportive environment to underpin good performance.

Who the course is for

This course is suitable HR and personnel professionals, directors and senior managers, business owner, line managers, supervisors, anyone involved in managing staff in the workplace.

Employees have a contractual responsibility to achieve a satisfactory level of performance and should be given help and encouragement to reach it. Employers are responsible for setting realistic and achievable standards, treating employees fairly, and making sure employees understand what is required.

Performance situations can be more complex and more difficult to deal with than cases of straightforward misconduct.

We will be focusing on poor performance including absenteeism and taking you through ways of approaching these difficult issues.

What you will learn

This course is designed to provide the knowledge, skills and confidence needed to improve the performance of staff by conducting meaningful performance reviews, including role-play and case studies.

Course Outline

  • The purpose of reviewing performance
  1. Be able to conduct informal performance/conduct meetings in the workplace
  • Identifying the benefits and pitfalls of performance management
  • Establishing clear standards of performance
  1. Know how to investigate root cause and differentiate between skill and issues
  2. Managing individual performances though one to ones
  • Aligning organisational/ team objectives with individual objectives/ targets
  • Preparing for the interview: considering past, current and future performance
  • Identifying developmental training/support needs
  • The skills of appraisal interviewing
  • Legal implication and unfair dismissal

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

Prompt respond and good advice

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Prompt respond and good advice.

Positive: Professionalism, Responsiveness

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Had a query related to redundancy and the way my employer had been treating me. They were very helpful.

A JOB WELL DONE!

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It was a very stressful time at work for me, where I was being victimised. I was absolutely devastated by the whole situation.

Shola

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Excellent and speedy advice just what I needed

Fiona Ashton

To give such good advice so quickly

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To give such good advice so quickly and for free can only be commended.

Rodge M

OUTSTANDING

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Outstanding ! The advice given is excellent.

P. Bullock

Very helpful 15 minute conversation

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Very helpful 15 minute consultation. Would be happy to consult again. Many thanks.

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Very helpful

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I got a call back from them on the same day and it's been very helpful and understanding,Many thanks

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What an amazing team!!!

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What an amazing team. I recently found myself on suspension after a call of mine was monitored by the company I work for. I felt at the time that it was unfair and did acknowledge the mistake straight away.

David

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Do not suffer alone

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From a very horrible 2 years of grievances with my work manager and work place of 10 years. I unfortunately was left at a dismissal hearing with no representation or Union member to help me show and explain my side of the issues involved.

Mandie

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