Our Head Office will be closed for the Bank Holiday from 5pm on 24th May 2019, and will reopen on 28th May 2019 at 9am. Please email us with your enquiry and we will get back to you once the office is open.

Call us for a free Consultation on: 0333 772 0611

Managing Under Performance

Performance issues in the workplace, whether capability or conduct, will have an impact in the workplace in terms of: the team morale, productivity, disruption, poor customer service, which in turn is a cost to the business. This one-day course is aimed at equipping managers and supervisors to influence and affect sustained performance improvement. It will provide guidance on how to diagnose problems, make timely interventions and provide a supportive environment to underpin good performance.

Who the course is for

This course is suitable HR and personnel professionals, directors and senior managers, business owner, line managers, supervisors, anyone involved in managing staff in the workplace.

Employees have a contractual responsibility to achieve a satisfactory level of performance and should be given help and encouragement to reach it. Employers are responsible for setting realistic and achievable standards, treating employees fairly, and making sure employees understand what is required.

Performance situations can be more complex and more difficult to deal with than cases of straightforward misconduct.

We will be focusing on poor performance including absenteeism and taking you through ways of approaching these difficult issues.

What you will learn

This course is designed to provide the knowledge, skills and confidence needed to improve the performance of staff by conducting meaningful performance reviews, including role-play and case studies.

Course Outline

  • The purpose of reviewing performance
  1. Be able to conduct informal performance/conduct meetings in the workplace
  • Identifying the benefits and pitfalls of performance management
  • Establishing clear standards of performance
  1. Know how to investigate root cause and differentiate between skill and issues
  2. Managing individual performances though one to ones
  • Aligning organisational/ team objectives with individual objectives/ targets
  • Preparing for the interview: considering past, current and future performance
  • Identifying developmental training/support needs
  • The skills of appraisal interviewing
  • Legal implication and unfair dismissal

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

Minimize close

Request a call back

forum

Just a few of our customers

Testimonials

5

Very clear and practical advice. The adviser knows his field well and was very understanding. Will definitely recommend.

Carol

5

The adviser was helpful and his advice was most valuable and has helped me make an informed decision about my future action. Thank you very much.

David

5

When I requested a call back, the response was very prompt. I felt supported and that I was being listened to. The adviser took the time to explain things to me and the advice was extremely helpful. Thank you so much!

Karen

5

Excellent service. Free legal on call advice, the advice was to the point, the adviser was very kind, and I was given time to explain everything. I didn't feel rushed of the phone, you are given time to decide if you want to use the service, there is no pressure from them. God sent!

Annick

5

Excellent straight talking advice. No nonsense or jargon. Much appreciated

Julie

5

I feel confident with the advice I was given today. I am glad I joined Castle Associates.

Char

5

So friendly and helpful thank you so much. Precise advice that really was useful and explained in an easy to understand manner, would definitely use them again.

Anonymous

5

Really helpful initial free advice on an employment law issue. Friendly and approachable which made the call really easy and informative. Definitely recommend the service.

Liz

5

Great service straight to the point legal advise would recommend it to everyone and anyone.

Jan

5

Great service, received valuable and sympathetic advice that helped to clarify my legal situation. Strongly recommend this service to anyone looking for initial legal advice on employment matters.

Andrew