This course is suitable for HR and personnel professionals, directors and senior managers, business owner, line managers, supervisors, anyone involved in managing staff in the workplace.
Employees have a contractual responsibility to achieve a satisfactory level of performance and should be given help and encouragement to reach it. Employers are responsible for setting realistic and achievable standards, treating employees fairly, and making sure employees understand what is required.
Performance situations can be more complex and more difficult to deal with than cases of straightforward misconduct.
We will be focusing on poor performance including absenteeism and taking you through ways of approaching these difficult issues.