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Managing Under Performance

Performance issues in the workplace, whether capability or conduct, will have an impact in the workplace in terms of: the team morale, productivity, disruption, poor customer service, which in turn is a cost to the business. This one-day course is aimed at equipping managers and supervisors to influence and affect sustained performance improvement. It will provide guidance on how to diagnose problems, make timely interventions and provide a supportive environment to underpin good performance.

Who the course is for

This course is suitable HR and personnel professionals, directors and senior managers, business owner, line managers, supervisors, anyone involved in managing staff in the workplace.

Employees have a contractual responsibility to achieve a satisfactory level of performance and should be given help and encouragement to reach it. Employers are responsible for setting realistic and achievable standards, treating employees fairly, and making sure employees understand what is required.

Performance situations can be more complex and more difficult to deal with than cases of straightforward misconduct.

We will be focusing on poor performance including absenteeism and taking you through ways of approaching these difficult issues.

What you will learn

This course is designed to provide the knowledge, skills and confidence needed to improve the performance of staff by conducting meaningful performance reviews, including role-play and case studies.

Course Outline

  • The purpose of reviewing performance
  1. Be able to conduct informal performance/conduct meetings in the workplace
  • Identifying the benefits and pitfalls of performance management
  • Establishing clear standards of performance
  1. Know how to investigate root cause and differentiate between skill and issues
  2. Managing individual performances though one to ones
  • Aligning organisational/ team objectives with individual objectives/ targets
  • Preparing for the interview: considering past, current and future performance
  • Identifying developmental training/support needs
  • The skills of appraisal interviewing
  • Legal implication and unfair dismissal

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

5

Advice was clear and direct.

Karen

5

Always an excellent service. Prompt call back and helpful advice. Would recommend the company every time.

Lisa

5

The adviser was brilliant! Knowledgeable, personable, patient and clear. A great deal of quality advice provided in a short time. Thanks a million!

Jody

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Professional and impartial. I would definitely recommend them!

Gauri

5

Adrian was knowledgeable and provided a good advice. I would definitely repeat the experience.

Dino

5

After sending my initial enquiry, it was promptly responded to by Adrian. He was very helpful, and listened to what I had to say and advised on the next steps. Exceptionally useful information.Thank you.

Steve

5

Adrian was very helpful and demonstrated his knowledge on the matter at hand in a short space of time, followed through with good knowledgeable advice.

T

5

Very useful..spoke to lindsey who gave great advice about how to handle a work grievance .. my only regret is that I did not ring them sooner...

Caroline

5

I dealt with Adrian, he was very sympathetic and understanding. He was concise and helpful. I would recommend this firm to anyone. One of the best. Provided me support and advice during a difficult employment matter.

Arti

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Very helpful & very efficient! Thanks so much, really appreciate services like this!

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