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Managing Under Performance

Performance issues in the workplace, whether capability or conduct, will have an impact in the workplace in terms of: the team morale, productivity, disruption, poor customer service, which in turn is a cost to the business. This one-day course is aimed at equipping managers and supervisors to influence and affect sustained performance improvement. It will provide guidance on how to diagnose problems, make timely interventions and provide a supportive environment to underpin good performance.

Who the course is for

This course is suitable HR and personnel professionals, directors and senior managers, business owner, line managers, supervisors, anyone involved in managing staff in the workplace.

Employees have a contractual responsibility to achieve a satisfactory level of performance and should be given help and encouragement to reach it. Employers are responsible for setting realistic and achievable standards, treating employees fairly, and making sure employees understand what is required.

Performance situations can be more complex and more difficult to deal with than cases of straightforward misconduct.

We will be focusing on poor performance including absenteeism and taking you through ways of approaching these difficult issues.

What you will learn

This course is designed to provide the knowledge, skills and confidence needed to improve the performance of staff by conducting meaningful performance reviews, including role-play and case studies.

Course Outline

  • The purpose of reviewing performance
  1. Be able to conduct informal performance/conduct meetings in the workplace
  • Identifying the benefits and pitfalls of performance management
  • Establishing clear standards of performance
  1. Know how to investigate root cause and differentiate between skill and issues
  2. Managing individual performances though one to ones
  • Aligning organisational/ team objectives with individual objectives/ targets
  • Preparing for the interview: considering past, current and future performance
  • Identifying developmental training/support needs
  • The skills of appraisal interviewing
  • Legal implication and unfair dismissal

Were here to help when you need it.

   "A reputation built on Success"

We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

Call us today on 0333 772 0611 or request a call back

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Testimonials

5

Clear and professional, I was more than pleased. Would definitely recommend.

Anna

5

I received a call back from a friendly lady who gave me advice which proved really helpful I would recommend this company without hesitation.

Ellie

5

I feel so better after speaking to the employment adviser and I can’t wait to be represented at my grievance meeting soon. I am very confident now.

Sandra

5

I've had several legal advice sessions over the phone and have found a consistency in Castle Associates providing me with first rate professional legal insight.

Nick

5

Great and helpful advice.

Gary

5

Free legal advice from the adviser. Phoned exactly when he said he would. Gave me clear, straight-talking advice and pointed out my options. Really good service, would definitely recommend.

Appleby

5

Excellent service! Always professional and informative.

Naomi

5

I was looking for an employment lawyer on Google and I came across castleassociates.org.uk and when I phone the Secretary was calm and helpful take my details and promised someone would phone me back and I got the call back the employment lawyer was very helpful and professional and tell me all t

Madeline

5

I was contacted very quickly by the adviser after I filled out the online form with my question, I am very pleased with the information I was given by the adviser, I definitely recommend this company to anyone who needs support with a work issue. Very grateful.

Angela

5

I was contacted by the adviser quickly and offered impartial advice. He listened and outlined my options and his opinion helped me to decide what to do next.

Lesley