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Undertaking disciplinary and grievance investigations

There are many reasons for holding an internal investigation in the workplace and the weakest link in most organisations’ discipline or grievance procedure is the investigation.

The fundamental purpose of an investigation is to collect the facts as stated in the ACAS code and it’s no more than that. But while a really rigorous investigation is essential to a well conducted process, many managers simply skate over the surface and either do not collect the relevant data, it tends to be one sided or fail to take a sufficiently robust approach to data collection. Employers could be held liable if a poor investigation leads to an unfair dismissal.

Business need

This course is suitable HR and personnel professionals, employee relations managers, directors and senior managers, business owner, line managers, supervisors, anyone involved in managing staff and need to understand how to conduct investigations, understand and evaluating evidence needed for disciplinary hearing and appeals.

This course is either a one or two day course and covers key techniques, procedures and checklists to help ensure that you are considering all the critical factors and that you undertake the process in a fair and un-biased manner. Delegates will develop valuable understanding of what the law requires and will learn key skills in the investigation processes, such as analysis and report writing.

What you will learn

By the end of this session you will have an understanding how to conduct an investigation, evaluate and presenting the evidence at hearing and appeals. They would understand and see the benefits of good practice and how the ACAS Code of Practice and the law which underpins the whole process. This session includes practical exercises and case studies, which encourage delegates to share ideas and experiences, in a confidential environment.

Course Outline

Investigation day one

  • Basic understanding of employment law
  • Disciplinary and grievances
  • Allegations-   Inside and outside work
  • Misconduct or gross misconduct
  • How to conduct an investigation and implications
  • Legal background and the burden of proof
  • Interviewing including witnesses
  • Role play: conduct an investigatory meeting

Investigation report day two

  • Informal or formal process
  • Suspension or alternative solutions
  • Policy and procedure
  • Decision making and evidence
  • Hearings and appeals
  • The role of HR
  • Role play: disciplinary hearing, presenting the investigation report

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We offer support on a wide range of employment law and HR issues. Our dedicated adviser are here to answer your questions and help you with your concerns. Your call is free and with no oblgation. Calls may be recorded for monitoring and training purposes.

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Testimonials

5

I spoke to Lindsay at Castle and she was beyond helpful good honest practical advice without the hard sell! Would highly recommend I feel ready for my meeting tomorrow armed with lots of facts.

Sharron

5

I spoke to Lindsey this morning on the phone and she helped me so much. Due to face a disciplinary my first one with some complications she offered me some amazing advice. Top service and will use again if I ever need to.

Amy

5

Excellent customer service. Very supportive, pointing to the right directions. Very happy with their advice.

Hasan

5

Great advice, excellent service.

John

5

After being made redundant totally out of the blue I contacted Castle Associates regarding the process. They gave me excellent clear and concise advice on how my case had been handled and pointed out the failings in this.

Trevor

5

Castle Associates called me as agreed but I missed the call whilst driving. They did however call again in the early evening to offer brief but very valuable advice. The solicitor to whom I spoke was friendly, helpful and very knowledgeable in the field of employment law.

Heather

5

The adviser at Castle Associates made me feel at ease when speaking to her over the phone and gave me a push in the right direction. She had excellent knowledge, advice, and was very professional. 5/5 customer service.Thank you!

Naqeebah

5

Had some excellent advice in helping me with my questions thank you so much for your help.

Terry

5

Great advice thank you so much for your time and ringing me back so quick.

Donna

5

Excellent service, fast and extremely knowledgeable, put my mind at rest. Thank you for your help.

Bev