Grievance

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Grievance

The importance of listening to an employee with something to ‘moan’ about

31 August 2021
We all like a good whinge about work from time to time but when it is a serious complaint there is a right way for an employer to deal with it.  Any number ...

Should I smile if caught on camera at work?

06 July 2021
Revealing CCTV footage played a central role in the resignation of Matt Hancock, so it is worth focusing and taking a much closer look at the use of surveillance cameras in...

Letting personal feelings get in the way of a fair disciplinary process

23 June 2021
Family fallouts can be very bitter, add work to the mix and things can get even nastier.  Linda worked for a company owned by her brother-in-law and got caught up in the mess w...

Landmark case highlights need to combat all forms of discrimination.

12 October 2020
The huge cost of failing to tackle discrimination in the workplace has once again been highlighted in a landmark tribunal ruling.A gender-fluid worker was awarded £180,000 after being subjected to ...

Understanding the damaging effect of workplace bullying

27 July 2020
Bullying in the workplace is abhorrent and should be stopped but how much do we really know about the impact on the victim.It can make working life miserable and unbearable. It can ruin lives.Bully...

Don’t let a grievance have a negative impact on the bottom line

22 June 2020
Resolving an employee grievance amicably and quickly is always best and it can save valuable time and money.Unresolved or protracted workplace conflict can have serious consequences for any busines...

Understanding the role of a Rep at disciplinary and grievance hearings

27 April 2020
If you pay for anything designed to help you when you are in desperate need of help, you are justified in questioning what do I get for my money?And if you need the help of a trade union representa...

Reaching a good deal after negotiation about a sales role

18 December 2019
A good sense of right and wrong can tell you when you’re being treated unfairly at work - and being threatened with disciplinary action after refusing to take a pay cut is an obvious example.Sales ...

Handling an employee grievance

04 November 2019
Dealing with a formal employee complaint effectively is crucial as it can make-or-break a working relationship.A grievance should be addressed fairly and without unreasonable delay with the aim bei...

Falling out of favour for daring to complain about unfair treatment

04 September 2019
It is not unusual for an employee to believe that management have favourites.Sometimes it is fuelled by jealously or it can be paranoia, but sometimes there can be good reason to feel that way.At t...

What is a grievance letter

08 July 2019
The grievance letterThere are many different ways in which we now communicate in writing, which means you would be forgiven for thinking that writing a letter is a thing of the past.The fact is few...

Escaping unscathed from a ‘car crash’ of a disciplinary process

12 June 2019
Escaping unscathed from a ‘car crash’ of a disciplinary processAs a former trade union rep Stan is probably one of the last people who you would have expected to be subjected to an unfair disciplin...

A nightmare disciplinary process with a happy ending

27 March 2019
A nightmare disciplinary process with a happy endingHearing that disciplinary allegations are unproven can be the best news an employee hears after a period of great stress and anxiety.When Emma wa...

The five-step grievance handling procedure

11 March 2019
It’s certainly not unusual to hear an employee complain about work, colleagues or their boss, justified or otherwise. In fact such informal grumbles are part of everyday working life and p...

Working to fix a problem when you are not equipped for the job

05 December 2018
It is often the case that employees get blamed for genuine mistakes and as a result end up facing a difficult fight to save their job.As a gas service engineer for a housing association some parts ...

Who does the workplace bully target?

03 December 2018
Think workplace bullying and there may have been a time when an aggressive manager constantly berating a terrified junior employee was the only image that came to mind.The reality is that any emplo...

The ‘funny’ social media clip that proved not to be a laughing matter

28 November 2018
We all do not laugh at the same things and what one person finds funny another one may find offensive.With mobile phones always to hand being caught on camera in an embarrassing situation is always...

When is a grievance formal?

22 October 2018
From time to time an employee will have good cause to complain.It may be a justified grumble about a colleague, a moan about working conditions or a serious complaint about inappropriate behaviour....

Happy ending after workplace heartbreak

16 October 2018
If we fallout with those closet to us, the break-up can sometimes be bitter and acrimonious.After Joe, a customer service advisor, ended his relationship with his girlfriend after eight years he fa...

When failure to make a good early impression threatens your job security.

03 October 2018
There was good reason for Reece to fear the worse when he was asked to attend a probation review meeting.His employer was claiming his probation period had been extended twice previously and dismis...
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