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Case Studies

Case Studies

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Case Studies

Finding the right words to help when good intentions get lost in translation

Published 01 February 2023
Fitness enthusiast Alina faced a fight to save her job after sharing her passion for healthy living with an ‘overweight’ colleague. The hotel housekeeper honestly thought she was doing the right thi…

Serving up a disciplinary process without the main ingredient of fairness

Published 24 January 2023
It is so easy for us to go online and criticise a bad service provider - and one such review left a nasty taste with restaurant worker Caine. A scathing online critique said to be about the waiter m…

Unnecessary pain caused by a hurtful disciplinary process

Published 18 January 2023
After courageous Niamh raised serious concerns about colleagues at work, she was justified in feeling aggrieved when she was the one left fighting to save her job The dental assistant reported two de…

Cleaning up a real mess of a disciplinary process

Published 11 January 2023
When hospital worker Georgina dropped a tray of food and drink it left her facing an extraordinary disciplinary process in a fight to save her job. The ward hostess, whose duties involved serving me…

How we can all learn from a poor disciplinary process

Published 21 December 2022
When Zara appeared to criticise a colleague in an attempt to be helpful, the reaction to it left her shocked.  The further education tutor was accused of undermining a colleague and bringing he…

Expert intervention to address an employer’s poor disciplinary performance

Published 14 December 2022
Furious Jules was determined to get justice after being sacked - but she did not want her job back, so you could be forgiven for asking: what did she want? The family support worker was dismissed fo…

Threatened with dismissal for raising legitimate health and safety concerns

Published 08 December 2022
When social distancing was advised and mask wearing encouraged shop worker Jill had good reason to want colleagues and customers to adhere to both. Jill, considered a key worker, worked throughout t…

When patience proved to be more than a virtue in a disciplinary case

Published 30 November 2022
‘Bob the builder’ an allegation of demanding money with menaces and a missed drugs test was a mix that made for one of our most interesting disciplinary cases. Construction worker Bobby, also known…

Dealing with the threat of dismissal during recovery from long Covid

Published 23 November 2022
Super fit Isla ran for miles everyday and when she could no longer do so, it posed a risk to her health - and career. Long Covid meant there was an extended period of time in which the software engi…

Correcting a manager’s poor conduct in the unfair handling of performance concerns

Published 16 November 2022
Jess won the desperate fight to save her job following months of struggling at work and after being dubbed ‘crazy.’ The office worker said she had been insulted and felt bullied before allegations o…

Finding the right words to correct an honest mistake

Published 09 November 2022
  If you have ever sent a message to the wrong person or a group in error, you will know the horror that comes with realising what you have done.  If you have been less than complimentary…

Building a successful case to fix the damage caused by a disciplinary outcome

Published 02 November 2022
When Viktor was caught on camera breaching health and safety rules at work he understandably believed his fate was sealed. The builder was pictured working at height on the exterior wall of a semi-d…